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Last Updated: 01/29/2026
This Privacy Policy describes how D&B Pharmacy (“we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information obtained through our website https://dandbpharmacy.com and related online services. We operate multiple pharmacy locations in Georgia.
Scope of This Policy
This Privacy Policy applies to information collected through:
- Our public website pages
- Online forms, including telemedicine and prescription request forms
- Electronic communications, including email and SMS/text messaging
- Online payment processing
This Privacy Policy applies to information collected through our website and online services. While we are a healthcare provider subject to the Health Insurance Portability and Accountability Act (“HIPAA”), this website privacy policy does not replace a formal HIPAA Notice of Privacy Practices.
Information We Collect
Personal Information You Provide
Depending on how you interact with our website or services, we may collect:
- Full name
- Date of birth
- Email address
- Mobile phone number
- Medication or prescription selection requests
- Telemedicine-related information you choose to provide
- Payment and billing information (processed by third-party payment processors)
- Any additional information submitted through forms, messages, or communications
Health-Related Information
Information submitted through telemedicine, prescription requests, or pharmacy-related services may include health-related information. This information may be treated as Protected Health Information (PHI) where applicable under federal and state law.
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and operating system
- Pages viewed and interactions with the site
- Referring website URLs
This information is used for security, analytics, and site functionality and does not typically identify you directly.
How We Use Information
We use the information we collect to:
- Provide pharmacy, telemedicine, and prescription-related services
- Process orders and payments
- Communicate with you regarding services, prescriptions, telemedicine, or inquiries
- Send SMS/text messages related to your care, services, or transactions
- Verify identity and prevent fraud
- Maintain legal and regulatory compliance
- Improve website functionality and service offerings
WE DO NOT SELL / SHARE YOUR PERSONAL OR MOBILE INFORMATION FOR MARKETING PURPOSES.
SMS and Electronic Communications
By providing your mobile phone number, you consent to receive SMS/text messages related to pharmacy services, prescriptions, telemedicine, appointment coordination, or customer support.
- Message and data rates may apply
- SMS communications may not be encrypted
- You may opt out of SMS messages at any time by replying STOP or contacting us directly
- You may request additional information by replying HELP
SMS messages are used for service-related communications only and not for general marketing unless explicitly disclosed.
Payment Processing
Online payments are processed through Stripe.
- We do not store full credit card numbers on our servers
- Payment information is handled directly by Stripe in accordance with applicable security and compliance standards (such as PCI-DSS)
We are not responsible for the privacy or security practices of third-party payment processors beyond our contractual arrangements with them.
Sharing and Disclosure of Information
We may share information:
- With service providers who assist with website hosting, payment processing, telemedicine services, communications, or analytics
- With vendors who support pharmacy operations and technology services
- When required by law, regulation, court order, or governmental request
- To protect the rights, safety, or property of our patients, business, or others
Service providers are permitted to use information only as necessary to perform services on our behalf and are required to maintain reasonable safeguards.
Cookies and Tracking Technologies
Our website may use cookies or similar technologies to:
- Enable core website functionality
- Improve user experience
- Monitor website performance and security
You may disable cookies through your browser settings; however, some features of the website may not function properly.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal and health-related information from unauthorized access, use, or disclosure.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal and health-related information only for as long as reasonably necessary to:
- Provide services
- Meet legal, regulatory, and recordkeeping requirements
- Resolve disputes and enforce agreements
Retention periods vary depending on the type of information and applicable law.
Your Rights and Choices
Depending on applicable law, you may have the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate or incomplete information
- Request limitations on certain uses or disclosures
- Opt out of non-essential communications
Requests may be submitted using the contact information below.
Children’s Privacy
Our website and services are not directed to children under the age of 13 without parental or legal guardian involvement. We do not knowingly collect personal information from children without appropriate consent.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
Contact Information
If you have questions about this Privacy Policy or our privacy practices, or to Opt-Out, contact us at:
D&B Pharmacy
Address: 579 Concord Rd., SE, Suite 400, Smyrna, GA 30082-2627
Phone: +1 770-989-1280